April is a delight to work with!! Our agency began working with her over 15 years ago, and she's been a consistent support to us even when she moved her household from one state to another, and went through a hurricane evacuation (she was emailing from the hotel they were staying in, can you believe it?!). Now THAT is dedication, it was amazing and all done with no complaint whatsoever. Due to a networking relationship we did have to place a few orders through another vendor who prided themselves on customer service, but it was a nightmare of back and forth. The staff actually asked me if they could PLEASE go back to working with April. She makes finding the perfect item exceptionally easy, and handles the graphic issues and order placement in a manner that makes you see the expertise and professionalism she brings to any transaction. I highly recommend working with Panda Promos!!
There are many promotional product companies out there, but April with Panda Promos stands out. In the 15+ years we have been doing business with her the responsiveness, service level and professionalism is top notch. I give her the parameters on what we are looking for and quickly receive what I need to share with my clients and make decisions. There's never a hard sell which I really appreciate too. She has also been able to pull off some last minute requests that amazed me, making me look good!
I just wanted to take a minute to say that April has serviced our volleyball club for many years and never once has she disappointed us. Not only does she always seek the best value, top quality, and awesome design input but also stands behind her product better than anyone I know in this business. As an owner of my own business which represents products manufactured by someone else, I fully understand the difficulty when dealing with an issue happening at the manufacturing level. Yet, April always comes through with the customer first mentality. This season we ordered nearly 130 full sets of uniform jerseys. About 2 months into the season, a few became faded. I thought maybe the kids didn't care for them properly. April did not settle for that answer and sought a better reasoning from the manufacturer. As a result, it was discovered there was an issue with the dye sublimimation applied and she actually replaced every single uniform in the club. This is just one example of her going above and beyond. Whenever I contact her, I feel like I'm her only customer. Her responses are quick and satisfying. Oh, and by the way, her organization in the way she packages, delivers, and organizes large orders is second to none and always on time. Thank you Panda Promos!!! We look forward to many more years of working together!
Our company has been working with April for the better part of 15 years. She has become part of our Company Family. She is always a pleasure to work with and has saved me on many occasions with getting me product very quickly. Her professionalism makes Panda an easy choice when ordering branded product. Thank you April for your years of loyalty and friendship.
Their attention to detail is refreshing and they always provide me with multiple product options to fit my budget.
April at Panda Promos is amazing to work with! She truly cares about her client's needs and is dedicated in helping you find the perfect promotional items. Even under a time crunch, she always gets the job done and delivers. I am very pleased with her business! You will not be disappointed.
April goes above and beyond the call of customer service and professionalism. She answers promptly and is always incredibly helpful. Her products are top notch. We will keep working with Panda Promos long into the future.
April at Panda Promotions has been great to us. We know we are never going to be disappointed with anything we order. Panda Promotions prints all of our paper products including envelopes, letter head, business cards, pens and much more. She also embroiders our lab coats, sweaters and scrubs. April has assisted our company in many community events, office parties, and employee gifts. She is prompt when answering questions and gets things ordered quickly. We are very happy with everything that has come from Panda Promotions and recommend you try her out and see that you will have just as great experience as we have had.
April and Panda Promotions are phenomenal! Not only are they able to source great, unusual products at highly competitive prices, but they are terrific about following up on production, shipping and tracking. I’ve worked with April for more than a decade, and she has always delivered on time, even with extremely tight deadlines. For about what you’d pay to an anonymous online site, you get to work with someone with outstanding contacts and deep industry knowledge, and who is a pleasure to work with.
I have bought multiple products from Panda Promotions and have always been pleased with the products. Several of them were actually nicer than I expected from looking at them in the catalog. April has been super to work with. I had a minor problem with one product and April stayed with it following up with the manufacturer, when I was pleased with the remedy, but she wasn't. You can certainly order with confidence.
I coordinate multiple programs and events and have used different vendors for our promotional material... April Thomas is by far the most helpful, thoughtful and responsive person I have ever dealt with. She makes my busy life much easier! She works with me and thinks outside the box, has great ideas and is just a pleasure to work with. We buy a good deal of promotional items and April is an absolute super star that helps make the task much easier. THANKS April!